A year ago, I’m pretty sure that most of us thought that COVID-19 wouldn’t be an issue by fall, or winter at the very latest. Most people I spoke with last spring figured we were in this for a sprint, and things would be back to normal quickly. Few predicted a marathon. Even fewer predicted the situation we’re wading through 14 months later with the highest case counts and hospitalizations ever.
As I write this in early May, there are ‘lockdowns’ of various descriptions across Canada. All are meeting resistance from every corner of our communities, including from weary parents, frustrated entrepreneurs, anxious athletes and lonely kids. Vaccine roll outs are an unmitigated failure when compared to per capita vaccination rates in many other countries. Between the anti-vaxer groups, the Astra-Zeneca bad press, slow clinic set ups and line-ups longer than supply can accommodate – the truth is that we’re not yet out of the woods in Canada. As a country compared on the world stage, in my opinion, we’ve done both lockdowns and vaccinations ineffectively…. Leaving us embarrassingly far behind the US, the UK and much of Europe (per capita) with ‘the jab’ as a means to an end. Here’s a link to a website that provides interesting data – a 12 month timeline of COVID activity in any country you choose – here, it’s set to Canada: https://www.worldlifeexpectancy.com/country-health-profile/canada.
So, your business…. And COVID-19…. For some, it’s a boom. And unfortunately, for others, a bust. In the horticulture profession, where most of my readers dwell, the upswing of demand for backyard improvements and ‘staycation’ upgrades have set record sales and profits. Amid cumbersome protocols and changes to how people and equipment are moved around, many businesses are thriving like never before. Will the COVID bubble burst once travellers are free to head across the borders again? Likely so. In the meantime, it’s important to keep your eye on both the near and farther horizon.
Whether your company is booming or struggling to make it through government-imposed activity and restrictions, now is an important time to be strategic. While none of us have a crystal ball, you’ve got a year of this pandemic under your belt now, to see the trends, and navigate your way ahead. But remember my famous line: “If you’re aiming at nothing, you’ll hit it with huge accuracy”.
A year ago, most business owners were panicking. Budgeting for the worst, hoping for the best. And now, there’s a mix of record-breaking success, devastating losses, and everything in between. Regardless of whether the last year has molded new opportunities or restricted the potential in your business, you’ve got to stay in the game and remain nimble. Ready and willing to pivot when things change – whether the economy in your region is ‘opening up’ or ‘locking down’ or some murky shade of grey in between.
Now that we all know how each of these social measures extremes affects our business rhythm, we all must remember how important it is to check in on our strategy – with a variety of scenarios sketched out in preparation for the months (years) ahead. Staying on top of your numbers – your payables, receivables, cash flows, sales funnel, overhead etc is crucial. And also it’s vital to keep your eye on the horizon and ear to the ground… what’s the ‘pulse’ of your team? And of your clients’ interest and ability to spend money on your services or products? What opportunities could you grab that didn’t exist a few months or a year ago? How can you support your community, contributing to something larger than your business (even just by volunteering) … to help keep your staff engaged and customers loyal?
Take a look around your business community. Notice the businesses that are thriving. Check them out. Talk to them. Follow them online. What’s different? How have they pivoted? Are there ways in which your team can help you to think creatively? To be more nimble?
There are opportunities out there for many entrepreneurs right now. And I believe that you’re one of them. Keep your momentum going, and keep your eye on the horizon…. Surely I won’t be writing about this next May, and we’ll all be taking inventory of the lessons learned through this pandemic. Onwards!
Until next time, be well.